All About Osprey Property Management
Get to know our team and how we work to learn why we're a top-rated property management company in Hampton Roads.
Osprey Property Management
What makes us the best choice for residential property management in the Hampton Roads area? It’s our team and technology.
Owned by an avid real estate investor and serving
Hampton Roads since 1999, Osprey Property Management knows what it takes to help real estate investors experience better revenue. Our experience as investors and property managers combined with our state-of-the-art systems means we deliver the highest-quality service every time for every property owner, renter, and rental unit.
With a goal to educate our clients and give expert counsel for each real estate investment, our professionals are dedicated to delivering a better experience for owners and residents. The hallmarks of what sets us apart from others in the market are our marketing capabilities and a thorough tenant screening process.
At Osprey, we believe in doing things differently from your average Property Management Company. Instead of assigning each team member a set number of properties and expecting them to handle all aspects of property management, we have embraced a departmentalized structure. This unique model allows us to have specialists in each field, ensuring that every aspect of property management is handled with precision and expertise.
Let me provide you with an overview of our dedicated departments:
- Owner Services: Our Owner Services department is your go-to resource for all matters related to property ownership. If you happen to have questions about your statement or are considering renewing a lease, our experienced team is here to help you.
- Leasing: The Leasing department takes charge of listing your property on the market, managing showings, processing applications, and keeping you informed throughout the entire process.
- Resident Services: Dedicated to meeting the needs of tenants, Resident Services collaborates with Owner Services to address any issues promptly. This team handles lease signings, renewals, and issue resolutions, and ensures tenants adhere to their lease agreements.
- Maintenance: Our Maintenance division plays a crucial role in ensuring the upkeep of your property. They manage maintenance calls, process work orders, troubleshoot with tenants, and communicate effectively with vendors, tenants, and owners when maintenance issues arise.
- Field Coordinator: The Field Coordinator serves as the eyes and ears of our entire operation. Conducting inspections, managing showings, reporting on property conditions, and capturing marketing photos are pivotal in allowing our team to remain focused in the office, delivering optimal service to our owners, and safeguarding their investments.
We believe that this departmentalized approach enables us to deliver unparalleled service by leveraging specialized skills in each area of property management.
What Others Say
The team at Osprey Property Management is amazing! Such a great company and a group of total professionals. Nicole K has always been a great resource; she is always very knowledgeable, responsive, and professional. I would highly recommend this team to anyone. Thank you, Nicole!
Angela B. manages my property, and does a phenomenal job. I live out of state, so making sure that I can trust my property manager to look after my home as if it were their own is of the utmost importance. If you are looking for peace of mind to manage your property, she is top notch!
Jade and the Osprey Property Management Team are amazing! They are great to work with, easy to get a hold of, and very knowledgeable! Jade is always available to answer any questions I have! They took the stress out of managing my rental! I would highly recommend it!
The team at Osprey property management, led by Ruth Ann, has provided expert service for our rental property for the past 5 years. From promptly finding quality renters, to coordinating repairs and routine maintenance, to providing the entire revenue and cost accounting service that is used to file tax returns, Osprey Property management is superb.